Contact us

DCBbagshop basic info:

Official website: https://dcbag.shop/
Catalog: https://dcbag.x.yupoo.com/
Products: Bags, wallet, belts, shoes, accessories(earrings, bracelets...etc)

How to contact customer service?

You may contact us on:
Instagram: dcbbagshop
WhatsApp: not available yet
Tiktok(CS account): dcb_cs1

Who are we?

We are DCBbagshop, a small team with professional knowledge of different bag materials, multiple warehouses and high standard in quality control and in-time customer service.
We value each customer.

What do we sell?

We mainly sell bags of various quality including master quality upon your wish.
Other products: wallet, belts, shoes, accessories(earrings, bracelets...etc)

Tiktok live channel timing?

A: We go on live in multiple schedule with multiple accounts (search "dcbbagshop" to find the same DCBbagshop avatar, that's us) , follow TK "dcb_cs1" or join IG group to be updated.

Where can you buy bags/accessories?

A: you can order the bag in multiple ways, before ordering please contact us on following social media to get detailed info/pictures/prices/discounts:
Instagram: dcbbagshop
WhatsApp: +1(to be updated)
Tiktok(CS account): dcb_cs1
Tiktok live channel: vary accounts(search "dcbbagshop" to find the same DCBbagshop avatar, that's us), or follow TK "dcb_cs1" to be updated.

How does the purchasing process go?

1, Claim a bag and confirm the price in USD (through multiple methods in the last question answer).
2, Visit our website (dcbag.shop) --find the right price (ignore the pictures)--add to cart--check out.
3, come back to live channel to make a screenshot (order receipt&bag u ordered)

Where do we ship?

We ship all over the world. (US, Canada, Europe, UK, Australia...etc)

How long is the shipping?

Spot goods from live channel: 2 weeks
Pre-order: 2~3 weeks

How much does the shipping cost?

1bag: $9.9 only
2bags: Free (2025March only)
3+bags: $9.9 only;(2025March only)

How to track your order?

Once your packages are packed and sent out, you will receive an email with the following information:
1, Order Number (DCB****)
2, Tracking number (USPS or other posts depending on.)
You can find the current state of your bags using the Tracking number on the USPS official website or the 17track site.